Worked after hours to find answers and assist us with the issues. Touch Uninstall > OK. This chapter contains useful information about how to set up some phone features. I called around mid-November. Follow the steps below to complete the process. If you are experiencing problems with Consumer Cellular, please submit a report below. She is out the money because you can't even resell these phones. WebHow to find answers to general questions or get help with phone and tablet issues Get easy-to-understand, step-by-step help with your phone or tablet with our online Device Here's how DoNotPay can help: If you're considering suing Consumer Cellular in a small claims court, DoNotPay is available on any web browserand can make the process quite seamless for you. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Of course, there was an emergency at home. DoNotPayoffers you an option to skip holding time by using their app. Simple instructions and tips on troubleshooting and repairing or recycling household things that break by best-selling how-to author Dan Ramsey. @Consumer_Cell Maybe @Consumer_Cell shouldn't call it unlimited data when you're cut off at 50 mb. The company offers Since this phone is in PERFECT CONDITION, no blemishes, no scratches anywhere on the phone, I called the contact number [protected] and explained the situation. I concur with the above statement. Consumer Cellular users Do you want to use your preferred language? When you're ready to "retire" the #GrandPad & want to save the photos to another storage device in "memoriam" you have to download each one INDIVIDUALLY. Dec 3, 2015 Play free Games, Puzzles, Quizzes. Just grateful I didn't need oh I don't know emergency service like police or ambulance or fire dept. They've NO respect for my wishes that they leave me alone. #ConsumerCellularSucks, If you need reliable phone service with unlimited data do not use @Consumer_Cell because they say it's unlimited data but in reality at 50 mb Consumer Cellular slows your data to the point that apps & emails don't open. Desired outcome: Call UScellular at 800-766-9811 to activate your device. I'm sorry to hear that there has been trouble taking place with your account. In most cases, your cell phone will either work or it wont. It could be that you mistakenly toggled the airplane mode icon on your smartphone. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Refund on damaged phone sent from consumer cellular, On 12//9/2022, my phone developed what is known as a "Black Death" spot on my home screen. @Consumer_Cell so can esim issues cause unusable network speeds? Hillsdale. But, how to? Over 18 yrs Liability Waiver @Consumer_Cell Not really att esim is terrible and slow. I wouldn't use their service if they gave me $10.00/mo. All rights reserved. The CS rep put me on hold and then my service got shutdown before explaining the rest of the setup. DoNotPay will conveniently hold for you, so you don't have to. The factory reset process depends on your device and smartphone brand. I have consumer cellular service on my iphone 6SE in New York State @harsty19901 @Consumer_Cell However, some of them are specifically there so you can put in a ticket for issues with Consumer Cellular phones and they will call Consumer Cellular on your behalf, if needed, during Consumer Cellular's Customer Service hours. They've NO respect for my wishes that they leave me alone. The Consumer Cellular ZTE Link II is one of the flip phones flying around the market. They sent my mom a damaged phone and now won't return it. I called the Consumer Cellular Customer Service today at 9:30AM, to ask where is my SIM card, and given the advice by the Supervisor Latisha to wait another day or two! No one from the call center seems to understand the issue. Tips? He set the bar really high for all the others in this business. WebIf you have questions about a particular cellphone model, check out our Videos & Manuals section below for detailed instructions about your specific phone. I did manage to send a nasty message to cancel this through you Senior help center. @Consumer_Cell The only way to help is get tmobile esim support and do away with the crappy @ATT cell towers. Desired outcome: Try visiting the following official links: Hi there, if you are having trouble sending us a DM, try using the following: https://t.co/mafwk8ShJP. Tap on theSettingsicon on your smartphone. Give me access to your website and allow me to contact you through that.2. Most cell phones have unique fasteners to discourage you from opening up the case. They've NO respect for my wishes that they leave me alone. If you are having issues, please submit a report below. Just received the device you ordered from UScellular ? Every carries I've spoken to un"limited" lines are per line not account- my misunderstanding was not realizing yours was the whole account before switch. The manual comes in a technical manner which is hard to understand. This cookie is set by GDPR Cookie Consent plugin. They stop for a month or 2 then start again. Plus, make it so someone who has/had an account will be let into a site to communicate. The default is always boring, right? If you have questions about a @grandpad_social has caused a ginormous problem for its users and users' families. Check and make sure your phone is not on airplane mode. Criterion Digital 2023. The company offers cellphones, no-contract cellphone plans, and accessories with a focus on users age 50-plus. I would like to have a new replacement phone. I have chatted with your staff several times and they had tried their best to fix it but it re-occurs every month. P7_LSMop('p7LSM_1',3,0,100,500,1,1,1,1,0,1,5,1,0,1,0,0,0,100,1); This will surely increase the credibility of your complaint. In this chapter, lets learn how to capture a picture and record a video. These cookies will be stored in your browser only with your consent. @Consumer_Cell your service stinks.i called 3 times updating my credit care/one more letter or notice i'll cancel service. Greenhawk has specialized in mail order shopping throughout North America and around the world for over 25 years. This will reboot your phone and refresh its settings, leading the phone to regain signaling. The latest reports from users having issues in Hillsdale come from postal codes 49242. We have been trying for 5 days to get my grandmas phone activated again. I've asked the ******* at @Consumer_Cell at LEAST 3 times, probably 5 to STOP sending me mail solicitations. I would like to get my number transfer to my new company once and for all. No luck. Reply. Occasionally it switches to Airtel which has good coverage but mostly it just tries to use Vi, and doest give me any options to change it. If you are unable to connect to the network, go to the menu key setting, and then go to wireless and network and settings. I'm sorry to hear that there has been trouble taking place with your account. Actually, theres not much that can go wrong with a cell phone at least not much you can fix. https://t.co/Mxt1RWDFqq https://t.co/xDySjsL4EP. I was considering switching to consumer seller but quickly learned that a 13 year #1 JD Power rating is a meaningless and questionable marketing babble. I want to be refunded for the phone I never wanted and is defective besides. When they sent me a cheap, crap phone. 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I tried using their home base device for my home phone, ran into multiple problems. The density of these reports is depicted by the color scale as shown below. Click onUpdateand allow your phone to download and install the software. You could try reaching out through: You could also visit Consumer Cellular's blog and read their featured articles, and they could've addressed the issue you're facing. Thanks for absolutely nothing! This will restore the phone's original settings, erasing all and any apps, updates, and data stored in the phone. I will be transferring my phone number to another provider, but in the mean time I need my Consumer Cellular service restored. This support feature allows you to have a live conversation with an account advisor. Cost her $495 dollars. So I contacted ZTE directly. Doesn't make sense since he's never been late on his boost mobile account & just qualified for. The aim here is to provide readers with accurate info to help them resolve basic troubleshooting issues with Network and devices.. Before I left for Portugal on December 25, 2022, I contacted Consumer Cellular (CC) three times to figure out what I needed to do to mitigate high charges. Desired outcome: Desired outcome: My relative, who isn't tech savvy, has had service with you since December and still can't make calls. I have called the company many times to try to resolve this issue. I currently live permanently in Thailand. Frustrations? Forget running my business properly! Or, do you have a favorite picture and want to make it your wallpaper? It's advised to contact Consumer Cellular customer service during regular working hoursMonday to Sunday, 6:00 am to 5:00 pm. Once you have confirmed that its not a network issue, try other tips below to resolve the issue. However, this phone is nice for people who seek a simple and off-duty life. @Consumer_Cell I'm so upset, I raved about consumer cellular to my best friend & I picked the moto G pure unfortunately they said he didn't qualify for the 1$ down & 5$ extra a month! Please credit the amount of the overheating phone, as it was returned in 100% perfect condition with no physical damage to any part of the phone. Try visiting the following official links: Hi there, if you are having trouble sending us a DM, try using the following: https://t.co/mafwk8ShJP. You can change your location by going to the menu key setting, and then touch wireless and network and settings. Each cell varies in size depending on the number of callers in the cell. Then, touch the app to open its details screen. Is this your company? ,