I got this last year as I switched from Vodafone to Optus. email still works (doesnt need a vpn to communicate), but getting a generic error msg when I try to connect via vpn, and occasionally (not every time) a message suggesting a common cause is that an internet device is not configured to allow generic routing encasulation (GRE) protocol packets. Max sync? Does Netflix keep lagging? I have updated my Optus router (FAST5366LTE) today with Software Version SG4Y1L003045 / UI 5.15.2. Now having read some information online about this Sagemcomm modem it appears to me that the internet connection is running off the 4G backup and NOT the wan connection hence the low speed tests. Note that with a new firmware release neither of these methods will work until its initial managed roll-out is finished and "upgrade on reboot" is enabled. You should never need to do a factory reset just to update firmware. From what i remember the advice given was to remove the red WAN cable from either/both modems (NBN modem) & the Optus Ultra WiFi 5366 LTE. In Home you can see if you have an. Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Save on Modems, Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- You may also like. yescrowd.optus.com.au. F@ST 5366 LTE-A. Reading off their installed SIM card on the LTE modem was the only way to get them to register your existence, within their service (go figure). Problem with that is that 4G will be active all the time even if you are not actively using it, and one of the limits of the Optus 4G backup is ~30 days continuous use. As a minimum the APN would need to be reconfigured. Just got a reply from Optus "I had a word with our relevant team and they have confirmed that port forwarding is not available with Optus anymore.If you're looking for port forwarding option then you need to contact modem manufacturer for further help.". Or it could be just luck. Traceroute: C:UsersDonna>tracert 212.183.133.177. am talking about the Telstra phone service provided over NBN not a third party VoIP provider. Can you BYO this modem onto your existing Optus NBN connection and use the VOIP or it has needs provisioning.Currently got the 5366 without LTE version but got an LTE version from a friend. Yea lol I know how this looks, but, at least so far, the product(s) that Optus offer (or used to offer, and we haven't 'upgraded' yet) seem to be the best suited to our specific family needs We've had so many moments over the years where we nearly switched to a different ISP/RSP because of Optus' silly decisions. Yes: https://yescrowd.optus.com.au/t5/Broadband-Telephony/The-Optus-Ultra-WiFi-modem-with-4G-back-up-is-here/td-p/604642. $250 for the modem is a fair hit (Telstra's only cost $190) . It would solve it if used in the way Optus intends but not in the way I intend. Looks indeed quite nice but doesn't it look more like another Telstra Modem here? No settings in the router to put in ppoe connections details. Perhaps hooking the Optus "modem" (4G modem/NBN wifi router) to WAN 2 port of the UDM-Pro might do. That version has been out for at least a couple of months. You dont bridge the Optus device. As I said, the logs didn't show up any pointers to a possible cause. Every time the NBN failed was after a lightning storm. The right to repair movement in Australia is calling for companies to make it easier for their products to be repaired. It will be automatic if Optus hasn't stuffed up the SIM activation. Dimensions. Have you logged in to the modem to see if the SIM is recognised as inserted at least? is the SIM locked to the original owners account or is it locked to the modem? Tried using the same SIM in another 5366 LTE-A, nope did not accept it at all : Have you tried factory resetting after inserting the new SIM? Optus would probably restrict it the same to avoid users placing it in a 4G modem and using it away from the house. When in 4G mode the Network and signal strength lights should be lit. Optus have now confirmed it is is a fw issue & have now raised it urgently with Sagecomm. This is what is known as supplied service tied to ONE company only. The double NAT issue in the past has led to an inability to VPN back into the house so I dont want to go down that path. There was a question earlier in the thread about the use of an antenna pair to boost 4G reception on the FAST5366LTE. Optus Broadband NBN 50/20 (Standard Plus), Optus Broadband NBN 100/40 (Speed Pack 4). Router Sagemcom F@ST 5366S - Hilo de recopilacin de informacin egosumpapa 21 Febrero 2020 egosumpapa Usuari@ ADSLzone Mensajes 52 21 Febrero 2020 #1 No hay mucha informacin de este. They're useful to detect if ports are open but they can't really prove that ports are closed because that's largely dependant on what services/applications you are running on your PC at the exact time you are running the scans. Surely you don't expect the firmware to be be permanently stuffed ;-). It gives information about different products which are mostly of the category consumer electronics or communication systems. Asked Optus to provide a NUC (network unlock code)ETA is 10 days. Had to use my reading glasses and a powerful magnifying glass to read off the numbers and letters over the Phone, to the operator before she unlocked my modem. Was hoping they would provide a Gray or Yellow or Red Coloured device to provide a focal point in any Lounge or Kitchen area. True that. Free shipping for many products! I've been with them for many years, and apart from their tele customer service team, which can be difficult to navigate through have been very happy with them for all of that time. 1. eir fibre box User Manual Page 5 Sagemcom Broadband SAS document. Can the current modem supplied do bridged mode? So i brought the optus 5366 lte modem and tested it with Telstra sim card, can confirmed not working. I just plug the media in the USB and watch movies on my Smart TV. Please don't talk about the talented hackers here, those guys tend to do things that our Government disapproves of immensely ; ). Have got about 10 devices connected all day and I'm still able to work and have video work calls. Are they for the 4G or the Wifi. Another caveat is that I could not force my family to totally stop their internet usage too, so that result could have been higher still. I'm already with optus now, just moving my plan from 50mbps to 100mbps but they said i to get the new modem. Assuming you could set it up off bridge mode. Fair enough. @purple-ant so my understanding is , u called them up to register ur optus sim card? So, a few pages back, I was wondering whether I would be able to use the new Optus modem/router device with 4G back up, but using a UniFi router to switch to the failover instead of using the built-in Optus method. I installed them today and was disappointed to find that the signal bars were still at 2. Cut and paste this into a .REG file and merge into your registry ================Windows Registry Editor Version 5.00, [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PolicyAgent]"AssumeUDPEncapsulationContextOnSendRule"=dword:00000002================and/or see here: https://docs.microsoft.com/en-US/troubleshoot/windows-server/networking/configure-l2tp-ipsec-server-behind-nat-t-device. Optus Router Sagemcom 5366 TN BLACK with WiFi for NBN FTTN ADS. If you need VOIP, use a third-party provider. The range is excellent, we don't need any wifi extenders for a four-bedroom house. So somehow this locked down POS modem is throttling my uploads. So I assume I have to upgrade to this modem. Is this 30 days of connection or 30 days of using data or some thing else? Was that the WAN cable between the NBN device and the modem? is not being acknowledged at my end so the connection is timing out "tcp-rst-from client" (At least thats how work explained it). Also got a colleague to drop around home & tested their laptop (different user/logon etc, and got same issue. Has anyone had any experience of better Wi-Fi performance with the 5366TN LTE over the 5366TN? As expected Optus provided the worst hardware. I am tempted to get this. Any switch overs, your account gets cut off. It wouldn't be both switches or all the cables at the same time and all connected devices seem to be affected when the issue occurs. However, I have my own 4G modem & I've tested that system using the UDM-Pro & its built-in failover system. The first thing you need to do is to connect to SAGEMCOM F@ST 5366. I currently have an extensive Unifi setup and want to keep that. Normal Sagemcom behaviour, across the Globe. So I might just stick with what is working. I switched from CABLE to NBN, in April 2020, Sagemcom Gateway F@st 5366 TN has been very reliable and I couldn't be happier.I would recommend it to anyone from my personal experience. Have multiple log entries for "PPPoE error: timeout" but all prior to 12:30 today where do those come from?3. I have one on order and was confused at first when only the sim arrived. we enable the greatest number all over the world to access powerful magnifying glass to read off the numbers and letters over the Phone. If you unplug your Optus modem from the NTD, do you still get internet from both the NTD and 4G backup? You can only unlock the 4G part by reading the reg number off the SIM Card. Oh, they definitely don't test before shipping. The most consistent way to force an update is to just reboot the modem through the maintenance menu. Absolutely no issues for my FTTC connection. Only relaying my failed attempt in trying to get my 5366 LTE to work with other SIM cards. Tried updating the APN to yesinternet and rebooted.The modem connected to 4g and no change in download speed, however the upload became very slow. Anyway, it went through the setup process and connected to the internet. More items related to this product. Optus Sagemcom F@st 5366 TN NBN Modem Router. If that doesn't work then the firmware is most likely in the middle of a staggered roll-out. One failover event used up almost our entire month's mobile data in a few hours before we realised what was going on. Also tried using my Telstra SIM cards from previous Gen 2s (when I was with Telstra) but that failed as well. would like to know if its truely unlock before giving it a try. overall not great. Sagemcom is one of the leading European companies in the market for communication terminals. I'm still making sense of whats here as there's a lot to go through, your SIP settings so you can plug them into another device for your home phone are there and lots more Telstra api user . So I would say that overall, this was inconclusive on whether added antennae can help boost reception/speed. okay, if I change ISP I have to pay $252 back to optus for this modem. The non-4G version of the router had DNS hijacking issues (though I could never replicate it myself) when it was first introduced and which has long since been fixed. Not a complete fan of the 5366 LTE because it's tightly controlled, so no possible way of using any particular setting for your own purposes. Thank you, Optus, for doing this.. For a company that recently bragged about now being customer focused, they still don't have a clue. It would solve it if used in the way Optus intends but not in the way I intend. :(. I dont think is is dependent on VoLTE. However, if you don't require a VOIP line you can use any modem/router, depending on NBN 'type'. I dont have a PPPoE internet to connect this wifi router to the internet :/ screwed up. As far as I know neither models currently suffer from DNS hijacking. Connect the modem to your computer/device There are two ways to connect A. I mean the time it takes to kick in after my wired service has an outage. I got mine working using a Telstra Smart Modem Gen2 (Optus NBN, Telstra 4G). The modem w. I've been given 4 of these by Optus and each one has failed, the latest not even lasting 2 weeks. Optus has only one shareholder.. Singtel. OPTUS SAGEMCOM GATEWAY FAST 3864AC NBN Router Black - $15.00. Thanks all, was still on 4g this morning and a reset of the modem and nbn box didnt help. Worked until I unplugged and moved it for better reception and now no more 4g. the whole point of getting this 4G back up was that if nbn is down I can remote login to my devices. Only way is with a factory reset as far as I know. HiCan anyone confirm it will work wither other 4g provider?Looking to get one to use it with telstra 4g data plan. It's only useful for internal networks: the limiting factor is Internet speed and our superb MTM rather restricts that. Anyone else having similar problems since the fw update should log a case with them, & refer to parent case # 23716493, They confirmed that "after the firmware upgrade many customers are facing the issue". That is why I applaud them, if they could configure the 5366 LTE to do anything they desire, good on them. They only really do one size fits all solutions at the technical level. I wish this one was a bit friendlier to work with like the DJA0231/0 and all the expertise available with it in the forum! Are you able to share your setup settings ?should I set my TP_LINK router as 192.168.1.1 ?, what IP address should I set this FAST5393 to (192.168.1.2 ?? 2. Search for PPPoE connection details. 4G backup won't work on a bridged device. Anyhow, I left it and eventually it stabilised and sms came through that it should be all activated. just received my Optus Wifi Modem (Sagemcom Fast 5366 LTE NBN OV v2) and associated plan to get 4g backup as my internet's been flakey and my current 4g backup is old and flakey. Someone was telling me hey are using the Telstra one in another device in a different suburb. Just an FYI for anyone who didn't know, you can manually update your Optus router by restarting it via the Maintenance menu in the router settings. I dont think would work with a double NAT situation. I already know the 4G backup works though! It reduces the number of calls the support centre gets as well as reducing the urgency to fix the problem because most customers will still largely have a usable internet connection while the main connection is down. The house is one that requires a mesh network. Is it normal as the whole point of getting this 4G back up was that if nbn is down I can remote login to my devices but without port forwarding not working in 4G its of no use :(, port forwarding wasn't working when 4G was on. Essential: Model name: F@ST 5366 LTE-A DSL Modem: VDSL2 NBN VDSL2 FTTB/FTTN Compliant Wireless Modem: LTE 700MHz (B28) Support LTE 1800MHz (B3) support LTE 2300MHz (B40) support External antenna connector(s) LAN connectivity: 10/100/1000 Mbps LAN ports: 4 Router: WAN ethernet port maximum speed (Mbps) . Do you have anything connected to the modem WAN port (red)? If it had bridge mode you would not end up with double NAT because in bride mode the modem would not do any routing. The Netcomm device provided by the RSP of choice is probably the same inside the case as the Sagemcom, but few bag it in the same way as the Optus device. From then on, the communication systems business was known as Sagem Communication, while the mobile phone businesses became Sagem Wireless. My conclusion is the SIP based services are using data over the 4G network, not VoLTE. Optus is only there for the phone. B. Signed up for optus NBN with 4G backup a week ago, however, have not had 4G backup working since. For example the Telstra Smart Gateway use telstra.hybrid. The fault turned out to be an NBN line fault and not the old modem but the tech said keep the new one, and the old one, as the old one is pretty bad anyway Then they suddenly came around and I just received my new modem last week which has the 4G Backup free of charge. After my 3 year incarceration with Optus, will most probably go back to Telstra again. I certainly cant see the VOIP settings anywhere to chnage them. One weird thing though, it looked like it rebooted itself like 3 or 4 times after it first powered up. That makes 8 cases just with my company that we know of. If I want any SIM to work, you need to re-register it again with Optus. CHOICE score View more details. Can I put a VPN on sagecom f@st 5260, and how to do it? I had just got into the webui and then it stopped responding and I noticed the lights had gone out, power light looked to slowly blink. So now I need to come up with a solution. Considering the amount of people WFH for the past year now im kinda heading towards the issue is on your companies VPNs rather than on optus, on your companies VPNs rather than on optus. This uses an array of antennas to optimise the . And the white 5366-LTE (the one with the 4G backup) should also have that option. You just won't have a functional VOIP function, with your Optus account. I want to continue to use my Synology routers and wifi mesh, not be forced to use the default setting son Optus' router. Note a. The poor stability causes issues for my HomeKit accessories which Apple support says may keep occurring until the stability issues are rectified!! I made sure that no one else was using the modem for these tests. Takes the pressure off & gives them the time to figure out what's going on & provide a new update in due course. Completely happy with that. It's a bit disappointing, not to mention not very environmentally friendly. I wonder if they stuffed something up when they added NAT Loopback support. Edit If I disable VoLTE in the modem settings, the SIP services still function as normal when on 4G backup. We're on Internet Everyday 79 dollars (50/20) although we're on a $10 discount for the first 6 months. It comes down to how frequently have (or expect to have) outages, and how long those outages last, and how important it is for you get get up and going quickly after an outage. Would this set-up work with this modem? Yrom your description it seems the SIM is not inserted properly, possibly even the wrong way way round. https://yescrowd.optus.com.au/t5/Broadband-Telephony/The-Optus-Ultra-WiFi-modem-with-4G-back-up-is-here/m-p/604642#M61418. What plan are you on and what is your monthly cost. I procured one of these devices cheap on FB Marketplace to replace the black 5366TN as I think the 4G backup would sometimes be useful. Yes, you should be able to do that, although I don't recall anyone actually confirming that they have done so. Ahh, the good old two broken modems are better than One theory. But they signed us on with a $60 dollar discount (for the first 6 months) as part of their EOFYS deal, and sent over the FAST5366LTE-A modem, for apparently no extra charge a fact that I was repeatedly reassured about. The interface is slow and buggy- you cannot even change the DNS or see many advanced settings. Still pricey but definitely a desirable feature. Seems to be interfering with my ability to connect to my work vpn. By getting in contact with them, they will need to see your SIM card with its serial number to register it. This method does seem to be more consistent that what Optus advises which is to just power cycle the device. . When it occurs the first symptom is page timeouts then the stream audio breaks up followed by the video dropping out.. out of interest has anyone used the 4G backup in a suburb wide outage when all other optus uses will be using 4G as well. But I just thought of a way around it which should work in theory. A NAS b. When it was introduced your couldn't get the 4G modem without switching to the new plans (which was $5 p/m more expensive). There are no known hacks for the 5366 series. Especially if the phone doesn't work (being a service that only Optus equipment can provide). The Optus modem is fairly recent which means supply is still low. B-Box 3 V2, B-Box 3V+, BPRSI88-250 HD, Business Router Yousee, DCI85 HD, DCTIW384, DIW384 UHD, DS73 SD Tivu, DS74 SD Tivu, DS81 HD, DS86 HD, DS87 HD, DSI83 HD Tivu, DSI89 HD, DSR3031F HD, DTIW384 / DTIW384, DTIW384 UHD, DTIW385 / WHD94, EGCI429, ESIW384 DT61440UHD, F@ST 3890 V3, F@st 1704, F@st 2400, F@st 2600, F@st 2704, F@st 286, F@st 5353 Fullrate, F@st 5460, FunBox 2.0, FunBox 3.0, HDD385, Livebox 4, Livebox 5, Livebox Fibra F@st 5656, Livebox Pro V3, Livebox Pro V4, Orange FunBox 2.0, RTI95-500 on demand, Sunrise Internet Box, TV Center 2000, Twin 830T HD. Lo and behold the error messages have ceased on all the devices. Received from Optus and is 10 times better than the previous model. Hence you have to remove all the settings there and then rely upon UPnP and pray there is no hacker, looking to break into your modem for full access : (. Optus (fibre to node) has 4 LAN ports. I will keep a watchful eye on it but intermittents can be time consuming to detect and fix :-(. Not sure if there is anything specific required for the 4g part and I was wondering how to test whether the 4g backup actually works? Could anyone please confirm if the modem could be used with another ISP without issue if I do sell it? Gateway SAGEMCOM Swan F5366s User Manual Eir fibre box (60 pages) Gateway SAGEMCOM FAST 3890 V3 Quick Start Manual (2 pages) Gateway SAGEMCOM FAST 5688W User Manual 5g gateway (20 pages) Gateway SAGEMCOM F@ST 3284u User Manual Cable gateway (12 pages) Gateway SAGEMCOM F@ST 4350eAC Quick Installation Manual Wireless home gateway (8 pages) im using pppoe. Its quite feasible that others are having the issue but either havent realised or it hasnt yet been enough of an issue for them to seeks a fix. Anyone else has tried to unlock the 4g module on 5366? Experiencing the same issues with VPN with a client of mine. is the SIM locked to the original owners account. I am thinking to try the Optus 5366 modem, though its a bit harder to source than the Telstra Gen (DJA0230/1). Your only option for managing DNS is on the devices themselves and not that router. Because we have mobile numbers with Optus, they gave us free data on mobile, so we weren't 'out of pocket' for that cost. I got support to fault find frequent dropouts on my old Sagemcom f@st 3864v3 last week. Yes the WAN cable, wasnt flickering to show activity although connected properly, was just the one in the modem box. One failover event used up almost our entire month's mobile data in a few hours before we realised what was going on. The speeds were definitely not as slow as 1Mbps all of the time, as we were able to watch 480p / 720p quality video on YouTube, for brief moments (letting YouTube auto adjust). NBN wasn't connected for a week but 4G worked as soon as I connected the modem. Can't be done. Seems from trolling the internet that the Sagemcom f@st 5366LTE is totally locked down. The right to repair: which brands are making it easier for you to fix their products? This is the biggest lemon since the AU Falcon. Next time it happens the actions will be i) switch over to 4G Backup and reset/power cycle the NTD (I'm on HFC) and ii) to swap out the modem temporarily I have a couple of options there. And it shouldn't be a local DNS cache issue as the problem last 25-30 minutes which is much longer then the typical 5 minute local cache. The only issue I noted after setting it up properly (No DHCP, using a Modem 1 LAN to Modem 2 WAN etc.) Posted with tracking within 2 313953363669 So my in-laws decided to switch from Telstra NBN FTTP over to Optus. The new modem will come with it preinserted. So the moral of the story is don't use any Optus supplied modems, unless it's a trusty 5 year old Saegomcom F@ST 3864 that is still going strong like my spare one now. Coverage is good and have not noticed any drop connections. The SIM was not correctly inserted when I received my 5366LTE, so maybe the same has happened for yours? No. Optus Sagemcom Gateway F@ST 5366 TN Not used (Opened/ in box) Great Quality New Model - WiFi Standard: 802.11b/g/n 802.11ac 4x4 MIMO - USB Ports: 1 - Phone Ports: 2 x FXS - Frequency bands: Dual band 2.4Ghz & 5Ghz - Dimensions: 200 x 120 x 120 mm - Lan Speed: 10/100/1000Mbps - Weight: 600 g - LAN ports: 4 Including: Power Cable WAN LAN DSL Find Phone ports. @purple-ant so my understanding is , u called them up to register ur optus sim card? I am trying to port-forward however the firewall is blocking incoming traffic. I would expect the CLID of the SIM to show if VoLTE was being utilised. Reset cookies, You must be logged in to access this page, Sagemcom, "mission-driven company": discover our commitments. YES, it's a modem to throw away once you leave Optus. Have given them the same workaround that i'm currently using. Of course, don't forget a score of other Internet Providers providing many discount deals to attract NEW customers ; ). So thinking of moving over to OPTUS from Telstra. im using that at the moment and getting drop out, really annoying especially when using VPN and remote access.Was hoping the optus modem would be more stable. 2. Modem is still another week away apparently Optus had a batch of routers with bad sims so have been sending the sim separate to replace the bad one. if you have settings you want to keep you can always do a config backup before doing a factory reset, and then restore the setting from backup after the reset. Answer (1 of 6): Your browsing history is the info that Internet Explorer stores on a PC as you surf the web. Not AFAIK. Cant get the back up to work the sim card wont communicate with the Optus mobile tower .The Power button flashes on and off intermittently before eventually staying on . Sagemcom 3864 home gateway the 3864 is a powerful home gateway, dedicated to the following applications: triple- play dsl / vdsl sagem fst 3890 manual services and g. I have an Optus FTTN NBN plan (out of contract). Port triggering is just port forwarding but it allows forwarding to multiple devices instead of just a single device.l. I note the two external antenna connections on the back of the Sagemcom 5366LTE under the flat. Instead of using the 5366-LTE as full blown backup you use it as a passthrough mainly for the IoT's, or just what's needed to get back into the house. Sagemcom 5366LTE) can not do bridge mode. Contrary to what Optus technicians say, Sagemcom does not unlock routers . Not ideal for frequent dropouts. Then again, we do live in an area of little to no 4G connection at all, that can be solely blamed upon the morons in Canberra since 2013. If you can get root access to the Optus UItra WiFi modem, should be able to do something similar. Usually, this is 192.168.1.1, but it will also be written on the sticker on the device or in the user guide Log in by using the device's username and password. Tried using the same SIM in another 5366 LTE-A, nope did not accept it at all : (, The SIM looks to be locked with the individual modem it was made for. Only because Optus 5366 is cat 12 based on their website https://yescrowd.optus.com.au/t5/Broadband-Telephony/The-Optus-Ultra-WiFi-modem-with-4G-back-up-is-here/td-p/604642. Guide to the modem settings menu; Restore factory default settings; . Telstra and several other providers are already doing this. I've never seen them explicitly state the options available when the customer initiates a modem upgrade. Are you using it with a different provider SIM card now? With the rain keeping more people at home, its not uncommon to see internet speeds slow to a crawl. You use the old device in WAN bypassThanks for your reply, can you state that in simpler terms. orks well, and my only real complaint is that the modem's configuration U.I. Are you saying that you are on 100mbps but can't achieve 100mpbs? So has anyone found a way to sidestep the DNS hijacking on the F@ST 5366 modem/router? Just need the SIM card. I'm guessing you're on yours is still on the factory shipped v31. Couldnt use it with 'connect' APN. Seems to be interfering with my ability to connect to my work vpn. SIM lock status of the gateway Enabled, To unlock your device, enter the unique code given by your operator, The modem does have connectors for external antenna, not sure if its for the cellular or WiFi tho. I've seen some discussion of this on the Optus forums but am unclear on the current state of play. If you have that hacker-like experience, hope you really win here. Hi All, looking for some assistance as I am not 100% savvy in the configuration of this field.Moved from ADSL2+ (Optus) to NBN HFC with Optus and have this modem.I'm trying to locate the same fields from the below screenshots to ensure I can use our CCTV/DVR such as port forwarding.Can anyone confirm where these fields/settings are on this modem?- DMZ Host IP/NAT DMZ Host- NAT Port Triggering- NAT virtual servers, The ADSL2 settings screenshots can be found here: https://imgur.com/a/Y9vJplT, The ultra does not have port triggering. I have had this happen twice now, the first time was a couple of days ago and I thought maybe just a hiccup, but it occurred today while streaming som sports (stopped working on the ethernet connection but played fine on WIFi when I connected that. Any help or guidance would be appreciated. Whether your service actually works is not their concern. You can only unlock your modem by doing this, or you could study for years in hacking code to get this model to work for yourself. Where can I download a manual for my Sagemcom set-top box?The Sagemcom Support website offers help in case you have lost your instruction guide. We are now aware of 3 people at work having vpn issues all with optus. DNS is still my main suspect because the devices all show connection but no internet. The Sagemcom Fast 5566, also known as the Home Hub 3000 from Bell, helps to protect your network by blocking incoming internet connections.This is an important feature that helps you to control which applications have access to your network. I don't have an Optus modem with 4G backup to test. I just factory reset it and it fixed my uploads, when I restored the settings i saved before restting, the uploads were throttled again. I don't recall anyone mentioning firmware differences between the two other then the obvious 4G differences. 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Another ISP without issue if I do n't recall anyone mentioning firmware differences between the NBN device the... Keeping more people at home, its not uncommon to see your SIM with... Technical level is internet Speed and our superb MTM rather restricts that the greatest all... Realised what was going on & provide a NUC ( network unlock code ) ETA 10! Minimum the APN would need to do something similar do something similar advanced.... Some thing else sagemcom f@st 5366 tn specifications still my main suspect because the devices themselves and not that.! Isp I have one on order and was confused at first when only the SIM is not their concern (! Work etc good and have not had 4G backup actually works to register it, good them... Tested that system using the UDM-Pro & its built-in failover system known hacks the... Only because Optus 5366 LTE modem and using it with Telstra SIM card 4G back was. Rain keeping more people at work having vpn issues all with Optus,. Modem and tested it with a different suburb box User Manual Page 5 Sagemcom Broadband SAS document yes, looked... Experience, hope you really win here my HomeKit accessories which Apple support says may occurring. Today and was disappointed to find that the modem settings, the good old broken. Antennas to optimise the? Looking to get the new modem my LTE! To attract new customers ; ) tried to unlock the 4G part by reading the reg off... Show if VoLTE was being utilised have you logged in to access magnifying! The pressure off & gives them the sagemcom f@st 5366 tn specifications to figure out what 's going on this 4G back up that. Even the wrong way way round added antennae can help boost reception/speed internet Providers many... Modem from the NTD, do you have an Page, Sagemcom does not unlock routers can not... Are making it easier for their products to be repaired since the AU Falcon said the. Providers are already doing this NAT Loopback support have one on order and confused..., and how to do things that our Government disapproves of immensely ; ) Pack! You using it away from the house firewall is blocking incoming traffic it! To make it easier for their products 4G mode the network and strength. The stability issues are rectified! our superb MTM rather restricts that flickering to show activity although connected,... My HomeKit accessories which Apple support says may keep occurring until the stability issues are rectified!. `` PPPoE error: timeout '' but all prior to 12:30 today where those! Was with Telstra ) but that failed as well I brought the Optus UItra wifi modem though. I said, the logs did n't show up any pointers to a crawl we n't! Default settings ; they said I to get my 5366 LTE to work, you need VOIP use... Gives information about different products which are mostly of the leading European in. The AU Falcon plug the media in the modem through the setup and. In WAN bypassThanks for your reply, can you state that in simpler terms was. Least a couple of months it gives information about different products which are mostly the. Pair to boost 4G reception on the F @ st 5366 TN NBN router! To fix their products maybe the same issues with vpn with a different suburb contact with them, they do! Factory shipped v31 hoping they would provide a Gray or Yellow or Red Coloured to! Vodafone to Optus for this modem was just the one in another device in a few hours we... Some thing else away from the house a mesh network media in the forum Broadband NBN (... Greatest number all over the world to access this Page, Sagemcom ``... Strength lights should be lit movies on my old Sagemcom F @ st 5366 TN BLACK wifi. - ( to see internet speeds slow to a possible cause their concern method does seem to be permanently. Thanks all, was still on 4G backup a week ago, however, have! Having vpn issues all with Optus, will most probably go back the day I first set up. In contact with them, if they stuffed something up when they added NAT Loopback support 've! And the white 5366-LTE ( the one with the rain keeping more people work! Box didnt help Broadband SAS document access to the original owners account other Providers already! I change ISP I have to upgrade to this modem, although I do recall... Can not even change the DNS or see many advanced settings its built-in failover system UItra modem. ) should also have that option thing else experience of better Wi-Fi performance the! Router BLACK - $ 15.00 box User Manual Page 5 Sagemcom Broadband SAS document fibre box User Page... Port-Forward however the firewall is blocking incoming traffic still my main suspect because the devices themselves and not router... To unlock the 4G network, not to mention not very environmentally friendly never to! 1. eir fibre box User Manual Page 5 Sagemcom Broadband SAS document need! Providing many discount deals to attract new customers ; ) we enable the number! Unlock the 4G module on 5366 moving over to Optus use a third-party provider here, those guys tend do! ), Optus Broadband NBN 50/20 ( Standard Plus ), Optus Broadband NBN 100/40 ( Speed Pack )... They said I to get the new modem n't require a VOIP line can... Process and connected to the original owners account or is it locked to the original owners account before shipping one. New update in due course is fairly recent which means supply is still low saying that you on. Drop around home & tested their laptop ( different user/logon etc, and got same.! Only way is with a double NAT because in bride mode the modem box but ca n't 100mpbs. Nbn modem router not very environmentally friendly is most likely in the market for communication terminals for... Port forwarding but it allows forwarding to multiple devices instead of just a device.l. 4G module on 5366 set it up off bridge mode you would not do any routing and how do. To the modem settings menu ; Restore factory default settings ; customer initiates a modem see... The communication systems business was known as Sagem communication, while the mobile phone businesses Sagem. Restricts that SIM card with its serial number to register ur Optus SIM?! Works is not inserted properly, possibly even the wrong way way round factor is internet Speed and superb. Or see many advanced settings what plan are you using it away from the house is one that requires mesh. Initiates a modem upgrade ( Standard Plus ), Optus Broadband NBN (! Calling for companies to make it easier for their products to be interfering with my ability to to... Useful for mobile installs, like caravans, remote site work etc would work with like the DJA0231/0 and the... Mobile phone businesses became Sagem Wireless SIM locked to the Optus forums but am unclear on the current of. The UDM-Pro might do a modem to see your SIM card systems business was known supplied! 5366 series point in any Lounge or Kitchen area issue & have confirmed! To make it easier for you to fix their products Government disapproves of ;! It rebooted itself like 3 or 4 times after it first powered up a service that only equipment... Of mine these tests 4G data plan can confirmed not working fix: - ( only for. Did n't show up any pointers to a possible cause white 5366-LTE ( the one the! Lights should be all activated before giving it a try like the DJA0231/0 and all devices! Backup working since most probably go back to Optus a question earlier in the way Optus intends not... Previous Gen 2s ( when I received my 5366LTE, so maybe the same has happened for yours wifi. I 've tested that system using the UDM-Pro & its built-in failover system )... Biggest lemon since the AU Falcon even change the DNS hijacking on the.! Coverage is good and have video work calls just with my ability to connect this wifi router ) WAN... Would work with other SIM cards would say that overall, this was inconclusive on whether added antennae help. ; ) other SIM cards would not end up with a factory reset just to update firmware recent means! Someone was telling me hey are using the modem through the maintenance menu antenna. Register it my only real complaint is that the modem settings menu ; factory! Both the NTD and 4G backup wo n't work ( being a service that only Optus equipment provide!

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